redskios

Privacy Policy

Privacy Policy

Last updated: January 2025

redskios ("we", "us", "our") is committed to protecting the privacy and personal data of visitors to our website and clients engaging our services. This privacy policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and Malta's Data Protection Act (Chapter 586 of the Laws of Malta).

Data Controller

redskios is the data controller for personal data collected through this website and our business operations. Our registered address is in Malta. For data protection enquiries, contact us at the details provided on our contact page.

Personal Data We Collect

We collect personal data in the following circumstances:

  • Contact forms and enquiries: Name, email address, phone number, company name, and the content of your message when you submit an enquiry through our website or contact us directly.
  • Client engagements: Business contact details, project-related information, and financial information necessary for contract administration and invoicing.
  • Website analytics: Anonymised usage data including pages visited, time on site, and referral source, collected through cookies with your consent.
  • Newsletter subscription: Email address if you subscribe to our insights or updates.

Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent: For marketing communications and non-essential cookies.
  • Legitimate interest: For responding to enquiries, improving our website, and marketing to existing business contacts.
  • Contractual necessity: For processing data required to deliver our services under contract.
  • Legal obligation: For data we are required to retain under Malta tax, accounting, or regulatory law.

How We Use Your Data

Personal data is used to: respond to enquiries, provide and administer our services, send relevant updates and insights (where consented), improve our website and services, comply with legal and regulatory obligations, and protect our legitimate business interests.

Data Sharing

We do not sell personal data to third parties. We may share data with: service providers who process data on our behalf (hosting, email, analytics) under appropriate data processing agreements; professional advisors (legal, accounting) where necessary; and authorities where required by law.

Data Retention

We retain personal data only for as long as necessary for the purpose it was collected: enquiry data for up to 24 months, client data for the contract duration plus the statutory retention period required by Malta law, and analytics data in anonymised form indefinitely.

Your Rights

Under GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure (right to be forgotten), restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise these rights, contact us via our contact page.

International Transfers

Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Cookies

Our cookie policy is detailed separately in our Cookie Policy. You can manage cookie preferences at any time through our cookie consent tool.

Changes to This Policy

We may update this privacy policy periodically. The "last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta.