Telecommunications

Telecommunications Technology Solutions

Custom software for telecoms operators and service providers. We build BSS/OSS components, customer management portals, service provisioning automation, and network operations integration that modernise telecoms operations.

Modernising Telecoms Operations

Telecommunications operators manage some of the most complex technology estates in any industry — BSS and OSS stacks with dozens of interdependent systems, real-time mediation and rating engines, multi-channel customer touchpoints, and network infrastructure that must deliver continuous service. redskios helps telecoms companies modernise specific components of this estate without destabilising the whole.

We deliver custom BSS/OSS components, customer self-service portals, service provisioning automation, and integration middleware that connects existing telecoms platforms with modern digital capabilities. Our cloud architecture expertise helps operators migrate workloads to more flexible, cost-effective infrastructure.

Telecommunications Capabilities

Technology solutions for the operational complexity and customer experience demands of telecoms providers.

BSS Components

Custom billing, CRM, order management, and product catalogue modules that integrate with or replace legacy BSS elements.

Customer Self-Service

Digital portals and mobile apps enabling customers to manage accounts, view usage, change plans, and resolve issues without agent intervention.

Service Provisioning

Automated provisioning workflows that reduce activation times and eliminate manual configuration steps across network and IT systems.

OSS Integration

Connect network management, fault management, and performance monitoring systems with business processes and customer-facing platforms.

Revenue Assurance

Automated reconciliation between usage mediation, billing, and payment systems to identify and close revenue leakage gaps.

Common Challenges

  • Legacy BSS/OSS stacks that resist integration with modern digital customer experience platforms
  • Manual service provisioning processes that delay activation and increase order fallout rates
  • Disparate customer data across CRM, billing, and network systems preventing a unified customer view
  • Revenue leakage from gaps between usage capture, mediation, rating, and billing processes
  • Slow time-to-market for new service bundles due to rigid product catalogue and billing system limitations

Frequently Asked Questions