Retail Omnichannel Platform
The Challenge
A multi-location retailer in Malta with both physical stores and an ageing e-commerce site experienced persistent inventory discrepancies between channels, resulting in overselling, cancelled orders, and customer complaints. Their Shopify online store, in-store POS system, and SAP Business One operated as isolated systems, making consolidated financial reporting and customer analytics impossible.
Our Approach
redskios assessed the retailer's technology landscape and designed a unified commerce integration layer that would synchronise inventory, orders, customers, and pricing across all channels in near real-time. Rather than replacing existing platforms, we built middleware that connected them, reducing implementation risk and preserving the retailer's existing investment.
The Solution
We delivered a Laravel-based integration hub connecting Shopify, the in-store POS system, and SAP Business One. The platform synchronised inventory levels every sixty seconds across all channels, routed online orders to the optimal fulfilment location based on stock availability, unified customer profiles across online and in-store purchases, and provided consolidated sales and margin reporting in a management dashboard.
Related Services
Enterprise Software Development
Custom enterprise software built for scale, security, and long-term maintainability. We deliver bespoke applications that integrate with your existing systems and evolve with your business across Malta.
Laravel Development Services
Enterprise Laravel development with PHP 8.2+. We build robust, maintainable web applications and APIs using the Laravel ecosystem for organisations that value speed, code quality, and long-term support.
Systems Integration & API Engineering
Connect disparate enterprise systems with robust, scalable integration architectures. We engineer APIs, middleware, and data pipelines that unify your technology ecosystem across Malta.